Shipping

Cozy Wicks soy candles are created from scratch. They are hand poured in small batches. All candles are made to order.  Each candle is hand crafted with time and TLC and they require a set to cure time  prior to shipping to ensure the fragrance sets in the wax for a highly fragrant aromatic experience.

Orders are shipped every Wednesday. For example, if you place an order on Thursday it will not be shipped until the following Wednesday. Please allow 7-10 business days from the date your order is placed to receive your candles. 

 

Returns/Exchanges

If a candle is damaged or broken in transit we will replace the product. We must be contacted at info@cozywicks.com within 3 business days of receiving your order. Photos of the damaged or broken candles may be required. 

We are excited for you to receive your candles and infuse your home our intoxicating scents to make you feel cozy!

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